Frequently asked questions

Who pays for tolls, parking and fuel?

You (the customer) pay tolls, parking and fuel on all trips, including outstation trips.

Who pays for the driver's food, stay and return travel?

The customer pays for the driver's food, stay and return travel on outstation trips.

What if my car is damaged while the driver is driving?

Damage to your vehicle while our driver is driving is the driver's responsibility. Tell our team immediately so we can record it and resolve it.

What if my driver is late?

Call or WhatsApp us on the number on this site and we'll sort it out — a replacement driver or a revised plan. Waiting charges, if any, follow our cancellation policy.

Do I need an account to book?

Yes. Sign in or create a free account in under a minute. Your trips, invoices and support history stay in one place.

How do I track my booking?

Open Track booking and enter your booking ID or your mobile number. No password needed for tracking.

When do I pay?

Choose Cash/UPI or Online when booking. The estimate is shown up front; the final fare is confirmed by our team.

What is the late-night charge?

Trips starting between 10 PM and 6 AM may carry an additional late-night charge. Sign in to see the current rate.

Do you have any offers?

Any active offers are shown on your signed-in pricing page.